Contact us

Should you prefer to contact us by email or phone, please contact the local insurer in the country or territory your card was issued:

Locations Email Address Contact Details
Singapore APAC.visa@aig.com 65 6419 3046
Hong Kong APAC.visa@aig.com 65 6419 3046
China Mainland Chinarbc@aig.com 400 820 8858
Thailand APAC.visa@aig.com 66 26491351
Malaysia MY.VisaClaims@aig.com 1800 18 3338
Philippines APAC.visa@aig.com 63 288781286
Taiwan APAC.visa@aig.com +65 6419 3046
Vietnam vncustomercare@aig.com 84 2839113505
Australia APAC.visa@aig.com 61 383969428
India visaclaims@tataaig.com 1800-22-9966
South Korea Kr_visacard_claim@aig.com 822 1566 1864
Indonesia Contact.indonesia@aig.com 0800 124 8888